Pega case management architecture

What is PEGA case management?

On an enterprise-scale, case management may be used as part of an intelligent automation platform to: Automated documentation – Self-documenting applications, like Pega , maintain an audit trail of all activities with each case to minimize compliance risk, and streamline and automate required reporting.

What is PEGA architecture?

Pega is a thin-client, Java-constructed application designed for deployment in a web browser environment. Having a unified rules engine allows Pega to dynamically adjust the user interface to account for channel and/or client device.

What is a case type in PEGA?

A case type represents work in your application that follows a life cycle, or path, to completion. Each case type has a hierarchical structure and can include attachments that provide relevant details about the work that you are processing. Instances of case types are called cases .

What is case life cycle in PEGA?

Each case life cycle consists of the following elements that you can iteratively define: Stages that consist of processes. Processes that consist of steps. Steps that are either automations or user actions.

Is Pega BPM tool?

Founded in 1983, Pegasystems develops software for customer relationship management (CRM), digital process automation, and business process management ( BPM ). The company’s core product is the Pega Platform, which is part of its Pega Infinity suite of applications for customer engagement and digital process automation.

What is PEGA workflow?

Pega BPM-based workflow management also automatically attaches relevant service level agreement conditions to work items, setting clear deadlines, escalation paths, and corrective actions in the event that service level targets are missed. Guiding the execution of the work.

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Is PEGA easy or tough?

PEGA makes things very easy for the customer; the software is simple and straight forward. It makes the customer feel the manufacturer through the simple easy to follow interface. The technology is so simple, even a novice can get through using the system.

What is Pega software platform?

Pega Platform allows you to quickly and easily build applications. Complete visual-driven application development lets you deliver apps faster, with no coding required. If you are completely new to Pega , this platform free trial is the fastest way to experience the simplicity and power of the Pega Platform .

What is DX API in PEGA?

The Pega Digital Experience (DX) API is a set of model-driven API endpoints that enable developers to view, create, and update Pega cases and assignments remotely. The DX API allows developers to build custom front-end experiences for Pega applications without encoding business logic into each and every channel.

What is the difference between Case and Case type in PEGA?

A case type is where we can design our model. ( For example, consider its a kind of the class in the java). A case is the one which is the instance of our case type . (Consider this is a kind of the object in java).

What is class structure in PEGA?

What is a Class in PEGA | PRPC ? Class contains the rule by which objects behave. available to other subordinate classes . Classes are organized into a hierarchy in which lower classes inherit from upper classes . A class is an instance of a rule-obj- class rule.

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What does CM mean in court?


What is the difference between a field group and a field group list?

Field group means a single page and the Field group list means pagelist.

What is alternate stage in PEGA?

You can use an alternate stage to define an out-of-sequence event in the life cycle of a case. By using alternate stages , you can separate expected behavior from exceptions in your application. In the Explorer panel, click Cases, and then click the case type that you want to open.

What is a benefit of PEGA low code development?

Pega allows you to reconcile low – code solutions with developer -grade tools – all in a unified solution that promotes productivity for all users and prevents your work from ending up in silos. Low – code capabilities reduce time spent on routine maintenance tasks and shift developer focus to higher-value tasks.